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hey Michael youre a success for others and today were going to kind of piggyback last weeks message of basic introduction to maintenance agreements I mean if you remember last week we talked about how one technician in your company should be able to generate somewhere around seventy thousand dollars of additional revenue a year just in promoting and selling maintenance agreements to the customers that theyre already seeing and already servicing and so thats a huge huge start and we talked about the benefits of that last week so lets build upon that lets go to that next step so now youve got this customer service base youve got these loyal customers that have you out to their home year in and year out once or twice a year to maintain their system and to really you know how do you go through a thorough inspection so now what we want to do is we want to focus on how do we get the customers involved I mean getting up most companies really prepaid maintenance agreements where you c