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hello Im attorney Susan Ingalls with South Carolina legal services in this presentation is about dealing with electric companies in South Carolina Public Service Commission is essentially like a court for cases involving utilities and other regulated companies in South Carolina it does have broad jurisdiction its mission is to serve the public of South Carolina by providing open and effective regulation and adjudication of the states public utilities it has a number of goals but Ive highlighted here the two that and really involved the public and that is to ensure customer satisfaction and quality of service and to make sure that the regulated entities comply with all legal requirements and well talk about some of those in this presentation so first deposits do you have to pay a deposit before you can get service yes they may require the cash deposit to secure your account the conditions for that are contained in the regulation shown here 183 - 331 all these are the regulations pro