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well good afternoon folks um this webinar is primarily intended for all of those interested in Outsourcing or purchasing bespoke software services from suppliers um the theres quite a few challenges that have become apparent over the years as people and have uh popularized Outsourcing and what were trying to do is recognize that theres a a need for a win-win Solution on both sides the customer needs to receive assurance that theyre going to get the value for money and a desired outcome but the sub vendor actually needs Fair payment for their services and and also ideally new business opportunities with those customers uh and both sides need to control risks and the sad fact is that in many Outsourcing contracts uh usually the health thing gets renegotiated within 12 to 18 months because traditional contract management methods really arent up to the challenge that uh were trying to use them for so for actually some time theres been an alternative method which is output based cont