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F RIDOUT. FROM WAITING OVERNIGHT AT A PASSPORT OFFICE TO MISSING THEIR FLIGHTS ITS BEEN AN ONGOING NIGHTMARE FOR ONE WOODSTOCK FAMILY. CTVS JENN BASA HAS THE STORY ON HOW ONE MINOR ERROR ON A FLIGHT TICKET COST A FAMILY ITS ENTIRE TRIP. SO IT WAS JUST A MESS. Reporter: [indiscernible] MELENDEZ AND HIS FAMILY OF SIX HAD PLANNED A TRIP TO PER TAO VISIT HIS PARENTS. LITTLE DID HE KNOW THAT ONE MISSPELLED LETTER ON THEIR FLIGHT RESERVATION WOULD DERAIL THEIR ENTIRE TRIP. THEN IP READ ON THE SCREEN THAT THE LAST NAME HAD AN EXTRA A E ON THE LAST NAME. AND THAT IS WHEN I THOUGHT OH, THERE IS GOING TO BE A PROBLEM. Reporter: SINCE HE HAD PURCHASED THE TICKETS THROUGH A THIRD-PARTY WEB SITE THEY WERENT ABLE TO FIX THE ERROR. FOR AT LEAST 24 TO 48 HOURS. ING TO WESTJET ANY THIRD-PARTY TICKET PURCHASED THROUGH A TRAVEL AGENT OR BOOKING AGENCY SUCH AS EXPEDIA CANNOT BE MODIFIED. THAT THEY TOLD ME THAT THEY CAN NOT CHANGE IT UNLESS THERE IS 24 HOURS PRIOR TO THE TRIP. Repo
