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In this mini writing workshop, Louis provides guidance on crafting effective business letters, particularly for delivering bad news such as rejection letters. He acknowledges that sending such letters can be uncomfortable but emphasizes the importance of politeness and professionalism. Using the context of a rejection letter for a job applicant, he suggests that even if the applicant's resume is impressive, it may not align with the company's needs. Louis aims to offer practical tips to make the writing process smoother and the communication more respectful. The workshop focuses on maintaining a professional tone while crafting these difficult messages.