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In this video tutorial, Salesforce admins learn to customize quote PDFs using quote templates. The process begins with enabling Quotes in Salesforce Classic by accessing the Quick Find box, selecting Quotes Settings, and clicking Enable and Save. After enabling Quotes, it's essential to add the Quotes related list to relevant page layouts to ensure users can access it. The organization features two custom page layouts: one for B2B opportunities and another for B2C deals, along with a generic opportunity layout provided by Salesforce. Admins are advised to include the Quotes related list in each layout to allow salespeople to create quotes for any type of opportunity, as quotes may vary across different layouts.