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In this tutorial, the speaker discusses how to write a booking confirmation email. A booking confirmation email is defined as a transactional message that informs a customer that their order is being processed and confirms their booking with necessary details. This email is crucial for providing clients with all the information they need regarding their bookings. Additionally, the booking confirmation email aids in building customer loyalty by showing clients that the business cares about them even after payment. It also reassures clients that their bookings are successful and provides peace of mind.