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In this video tutorial, Chelsea from Event Planning explains the essential first step to booking a client: conducting a one-on-one consultation. She emphasizes the importance of scheduling an hour with the client to gather logistical details about their event. Key information to obtain includes the type of event, date, venue status, expected demographics, and attendee count. Additionally, Chelsea advises inquiring about the creative aspects, such as themes, colors, and preferences for food and music. Taking detailed notes during this initial conversation is crucial, as this information will inform the proposal you create for the client.