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This video tutorial explains how to customize quote PDFs in Salesforce by enabling Quotes, adding the Quotes related list to page layouts, and customizing a Quote template. To start, ensure Quotes are enabled in your Salesforce Classic org by using the Quick Find box to access Quotes Settings, then clicking Enable and Save. Next, ensure the Quotes related list is accessible on all relevant page layouts. The organization features two custom page layouts: one for business-to-business opportunities and another for business-to-consumer deals, along with a generic opportunity layout provided by Salesforce. It's important to add the Quotes related list to each page layout to enable salespeople to create quotes across various opportunity types.