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this is Karen from the QuickBooks team once your customer pays your invoice you need to record it in QuickBooks lets go over two ways you can receive payment and how to properly use the undeposited funds account to keep your books accurate the first way you can receive your payment is to select customers this shows your customers list just find your customer and you will see the money they owe you here to receive a payment you could select receive payment right here however another way to receive payment is to select the create menu and receive payment then enter the customers name QuickBooks displays any open invoices for that customer select the checkbox for the invoices the customer is paying QuickBooks assumes that the customer is paying the entirety of the invoice but if this is a partial payment you can change the payment amount next record how the customer paid you if you dont see their payment method listed just select add new and add it this customer is paying with a check
