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In this video, Camille B, the HR counselor, discusses the importance of exit interviews as a powerful tool for HR teams to gain insights into the work environment. Conducted by a neutral interviewer, these interviews can reveal valuable information that can inform company strategy, management development, and annual reviews. The ultimate goal of exit interviews is to retain skilled employees, which are considered the business's most valuable asset. Camille emphasizes five key questions that HR professionals should ask during these interviews to gather impactful responses that benefit the organization, starting with the question about whether employees were provided with the right tools to perform their jobs effectively.