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welcome to Mrs E English schools Im Mrs E and today were looking at how to write an email there are many reasons why you may need to write a formal or informal email to catch up with a friend a job application to place or follow up on order or booking to ask for information to make a complaint or to give advice or instructions if youve watched session 4 using formal language you should be easily able to determine what language type to use with each of these tasks should you use formal language or informal well there is only one task here where I would say you would use informal language and that is catching up with a friend the rest require formal language because you dont know the recipient very well and also you need to ensure your writing is clear and concise and easily understood lets look at the format of an email if youve ever written a letter the format of an email is very similar it requires an introduction to let the reader know why youre writing a main body to contain