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In this tutorial, Agile Coach Chris Gagne discusses the importance of a working agreement, which is a documented set of ground rules created by a team to enhance productivity and happiness. He emphasizes the need to identify factors that hinder team performance, such as distractions during meetings or late arrivals at stand-ups. Gagne suggests using reverse psychology to formulate the working agreement: teams should brainstorm potential failures, prioritize the top five risks based on likelihood and impact, and establish specific rules to mitigate those risks. For example, a rule might be implemented to ensure focused participation during meetings.
