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In this tutorial, the presenter demonstrates the copy and paste functions in OfficeConnect and how to merge workbooks. A common issue users encounter is that copied elements, rows, columns, or sheets do not refresh properly, and the OfficeConnect ribbon appears disabled. This occurs because there is a difference between Excel's copy and paste functions and those in OfficeConnect. The presenter shows an example of a sheet copied using Excel functions, highlighting that the refresh icon in the OfficeConnect ribbon is disabled. The problem arises because Excel's method only copies values and does not include OfficeConnect elements, leading to similar issues when copying rows and columns.