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Ashley, a senior clinical advisor at Care Patron, explains patient satisfaction surveys, which are tools used by healthcare professionals to assess the quality of patient care. These surveys solicit feedback on various aspects of the healthcare experience, including the quality of care received, provider communication, professionalism, and overall facility quality. The results help identify areas needing improvement, enabling clinicians to make informed decisions and address issues like long wait times and inadequate communication. The surveys are adaptable and applicable across various healthcare roles, beginning with the collection of relevant patient information and rating different dimensions on a scale.
