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A collective bargaining agreement (CBA) is a written contract negotiated through collective bargaining, where workers unite as a union to negotiate with company management. The CBA aims to establish the terms and conditions of employment, including wages, work hours, health insurance benefits, retirement plans, dispute resolution processes, and vacations. The National Labor Relations Act grants employees the right to bargain collectively and choose their representatives. It is considered an unfair labor practice for either party to refuse to bargain in good faith.