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here are the steps to creating a work order within the automotive work order system first you can start by adding the customer to your database or you can add their vehicle to the database or have they already exist within the system you can begin writing your work order once you start the new work order the wizard appears and allows you to select from your existing customer list if the customer does not exist you can click on the new customer button this will give you a list of available vehicles they do pertain to that particular customer if a vehicle has not been added to the list you can add it from the vehicle button within the assignment portion of the screen youre going to be able to add the appointment type where the referral came from when you want to deliver this vehicle or at least begin the work on this vehicle how long you approximately think it will take and the technician that will work on the job if the technician is busy you must take a different time or else you will