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how to collect customer feedback with your email signature the main use case for email signature surveys is collecting customer feedback about their experience with your support agents email signature surveys consist of two parts the first one is the rating question with smiley faces stars or other types of icons or emoji as fast the question here are a few ideas how was your experience or how did we do for you today the second part is the post click landing page where respondents can provide context for the rating theyve chosen setting up your email signature survey with marcom robot takes three minutes to complete youll be able to create professional looking one-click surveys with ease track responses build charts and graphs that help you track progress over time activate your free plan today by visiting markhamrobert.com