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in this video Im going to be explaining how to set up automated emails in Salesforce Ill be going through the entire setup process from start to finish welcome to the channel my name is Nick just before we get into the video if you need any help at all setting up Salesforce for your business check out my website below we would be delighted to help so without further Ado lets get straight into the video like Ive just mentioned in this video Im going to be explaining how to create automated emails inside of Salesforce now as Im sure you guys are aware that is very very helpful and useful tool so Im hoping this is going to be a value to you now in this example video Im going to be creating automated emails based on cases now let me go ahead and click into a case just as an example and let me explain what Id like to do so in this example video I want to automate an email to be sent to both the owner of the case or owner of the record and the customer services manager ie myself whe
