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today Im gonna show you how to enter a service request in EAM eam is also known as asset works their previous name and to access a program you go to the Sound Transit hub and look under Sound Transit links in asset works you have the tab up here at the top that says service requests if you click on that it pulls you into the module that you need now if youve entered a service request before thats going to show up down here below as you see I have to in before these were for testing purposes so they show up but the first time you go in there wont be anything there to enter your first service request or anyone after that go up here and click on this button request services or report a problem the system automatically populates your employee ID and thats all you need Im going to show you something if you ever want to enter a service request for somebody else you can click this little ellipsis button right here and then delete what is up here and youre gonna know them probably by th