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selling gift certificates to customers is quick and easy in Booker our customer Nicole would like to buy a gift certificate for her sisters birthday to create an order in the system click on the orders tab and the order will slide out from the right notice that this order is for a walk-in its recommended to attach customers to orders for easier order management and gift certificate management since Nicole is an existing customer we can type her name in this field and attach her to the order with the customer attached click on gift certificates from the buttons below here is where we set up the gift certificate details first enter in the amount the next step is optional but we strongly suggest entering in the to and from fields this will make it much easier to locate the gift certificate in the system once its sold we can add a message if the customer would like one on it next we need to scroll down the order and pick the gift certificate theme the customer wants to use the themes w