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The speaker discusses the importance of familiarizing the team with crucial documents, particularly the Exclusive Buyers Agreement, which is a significant tool for securing clients and generating revenue. They note that not everyone in the office is comfortable with it yet and emphasize its role in solidifying client relationships. Jose, a team member with a different background, shares his experience using the agreement to prevent buyers from working with multiple agents. He explains that, as the market heats up, buyers often seek various agents to secure better deals, so the agreement helps ensure that buyers remain committed to working exclusively with one agent.
