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In this tutorial, the speaker details their approach to initial client contact, primarily conducted via email. Most inquiries come from websites or through an app, often from parents in hospitals. The key is to respond promptly to these inquiries to capitalize on the urgency of the clients’ needs. The speaker emphasizes the importance of being accessible, even while on vacation, by managing emails and contact forms through their phone. They utilize a template email for efficiency but ensure personalization for each client by incorporating unique details from their initial messages. This approach helps avoid sounding generic and fosters a connection with potential clients.