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Many gym-goers struggle to cancel their memberships, especially when facing injuries or illness. The gyms often make it difficult for members to exit contracts, employing various tactics to retain them. For instance, Lorna Marshall, who launched her membership but never worked out, faced a frustrating cancellation process, receiving no response for weeks after reaching out. Similarly, another member, Bart, was unable to terminate his contract with UFC for an entire year. When Lorna tried to cancel after her free trial ended, the gym cited repeated failed payments as a reason for not allowing cancellation, raising issues about members' rights in these scenarios.