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welcome to bot biz today in this video we will show you how to convert woocommerce cash on delivery orders to prepaid one with WhatsApp marketing by using the botbiz users sometimes make cash on delivery purchases but we may change them to prepaid by offering them a gift or discount code so as soon as they place an order with cash on delivery we will send them a promo code over WhatsApp lets see how to do that by using the botbiz first we will create a message template go to bot manager and then go to message template click on the create button give a name to the template write the body of the message in this message well provide a 20 off discount code also we can mention the products they have ordered by using a variable on the message save the message template lets check the status of the template yes the template has been approved by WhatsApp now lets go to the web hook workflow from there go to the new workflow give a name to the workflow select the WhatsApp account from which