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Hi, its Brian from iSpring, and today, were gonna find out how to create a customer support scenario in PowerPoint. Thanks to the iSpring Content Library, you can find complete templates to build a course in minutes. One of the brand-new templates is a technical support training dialogue. Lets close out of here and see how to fine-tune it to your specifications. Just like any slide templates, youll need to replace the text with your specific information. Give it a title and description, and change the completion time if needed. Continue to enter custom text on all the following slides. If you like, you can change the characters and backgrounds as well. Here in the character library, its easy to find the character and pose youre looking for. Well want business attire, and you can also choose gender, age and ethnicity. The most important parameters, of course, are the actions. You can even type the word phone in the search field to get characters talking on the phone. Choose th