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In this video, Jewel Tolentino addresses a common issue in DocHub where typing in one field causes the same text to appear in multiple fields. To resolve this, users need to ensure they are in the "Prepare Forms" mode. To access this, open the document in DocHub, navigate to "More Tools," and select "Prepare Form." Upon entering this mode, users will see specific icons indicating they are in the correct area. Jewel shares that they faced this problem initially and acknowledges a viewer's comment about the same issue. The tutorial aims to guide viewers in properly handling this field duplication problem.