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Desiree Summers provides a training on accounts receivable insurance billing and collections, focusing on the claim life cycle in a medical office. The training outlines the steps involved: starting with pre-registering the patient, establishing financial responsibilities, checking in the patient, and reviewing coding and billing compliance. After checking out the patient, the process includes preparing and transmitting claims, monitoring payer adjudication, generating patient statements, and following up with patients regarding collections. This overview aims to enhance understanding of how billing operates within a physician’s office.