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In this video tutorial, the speaker explains how to complete a HICFA 1500 claim form, which is utilized by non-institutional healthcare providers to submit claims. While most claims are submitted electronically, secondary claims are often sent on paper alongside the primary Explanation of Benefits (EOB). The tutorial specifically uses a case involving a patient named Edna. Important details include selecting "other" for insurance type (box 1), filling in the member ID, patient's name (box 2), date of birth and gender (box 3), address and phone number (box 5), and the relationship to the insured (box 6), which, in this instance, is self. It mentions entering the guarantor's information if applicable and highlights insurance plan name in box E.