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In this video tutorial, the presenter explains how to efficiently manage the initial paperwork for new clients using Owls online forms. The discussion covers creating customized digital forms that are convenient, professional, and secure. Key topics include: how to create forms, send them to clients, track their completion progress, and address common errors encountered during the process. To access these forms, users must be on a premium base plan and either an owner or a banned user in group accounts. The tutorial demonstrates navigating to the forms builder within the Owls platform by selecting the manage tab and clicking the plus button.