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Dr. Donald Kirkpatrick, a university professor and former president of the American Society for Training and Development, developed the Four Levels Model for training course evaluation. This model helps organizations assess the effectiveness of training programs to ensure a worthwhile return on investment. The first level, Reaction, measures trainees' perceptions of the training, including the instructor and materials. The second level, Learning, evaluates what trainees have learned in relation to the learning objectives. The third level, Behavior, assesses whether trainees have changed their behavior on the job based on the training. The fourth level, Results, looks at the overall impact of the training on organizational performance.