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Combine Software Maintenance Agreement Template

Combine Software Maintenance Agreement Template

Aug 6th, 2022

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How to Combine Software Maintenance Agreement Template

4.6 out of 5

25 votes

A Software Maintenance Agreement (SMA) serves as an extended warranty for software, ensuring upgrade, version migration, and continual development. Key benefits of an SMA include access to the latest PCDMS releases, ongoing software enhancements, version compatibility with clients and suppliers, and unlimited technical support. While technical support from Canadian Measurement Metrology is available without an SMA, it incurs a fee of $150 per issue. To order an SMA upgrade, clients need to receive a quote and submit a purchase order. Following this, updates are typically sent within a week in an SMA kit, which includes a pen, USB flash drive, and agenda book.

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