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[Music] hi everyone its nick here from notaro today im going to show you how to merge duplicate client or patient profiles were going to start by doing this from the dashboard we can do this also from the patient profile or the patient or client listing page so lets go ahead and we see that robert henderson has booked online with us and we know we have a bob henderson so were going to click on the three dots and were going to click merge client and were going to type in bobs name and were going to select bob henderson and were going to compare the two profiles if we just want to use this profile were going to hit select profile the the values that are being evaluated in yellow these are the ones that are selected and its indicated by the check mark so we know he changed his name to or he goes by robert henderson he didnt change his name but he goes by robert henderson and he has no phone home phone number and the mobile number hes updated his email were going to update