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The video tutorial demonstrates how to complete an incident report within an electronic health record (EHR) system. The scenario involves a patient, Carl Bowden, who tripped on a rug and fell face down in front of the reception desk. The appointment coordinator, a medical assistant, assisted the patient, and Dr. Walden examined him. To complete the report, the user navigates to the EHR exercises environment, clicks on the form repository, selects the incident report under office forms, and fills in relevant details: the current date, time (2:30 PM), incident type (patient), and identifies a staff member as a witness. The incident is documented under the reception department.