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Eighty-two percent of U.S. consumers stop engaging with brands due to poor customer service, highlighting the importance of customer delight at every interaction. Unsatisfactory customer experiences can negatively impact business health, leading to lost customers, reduced sales, and lower employee morale. To ensure customer satisfaction, it's essential to collect feedback throughout the customer journey, which can be accomplished through customer satisfaction surveys. ProProfs Survey Maker allows users to create customizable online surveys quickly, offering various types and settings, while providing detailed reports. This versatile tool enables businesses to gather actionable feedback effectively.