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In this tutorial, Kevin introduces Microsoft Bookings, a tool designed to help small businesses manage appointments with customers. He explains that it allows businesses, such as dentists, piano teachers, hairdressers, and gym trainers, to create a dedicated scheduling page where clients can select services and appointment times. Once a customer books an appointment, Microsoft Bookings automatically schedules it and sends reminders via email and text as the appointment approaches. Kevin notes that while targeted at small businesses, the capabilities of Microsoft Bookings can be beneficial beyond that scope.
