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in this video weamp;#39;re going to be talking about booking koala this video is just intended to be an account overview and weamp;#39;re not going to be really doing any deep dives into any of the booking koala features on this video uh but more so where our goal is to help you kind of understand the platform a little bit better so that you know where to navigate to find certain things and how to do some basic tasks so letamp;#39;s jump right in first and foremost i am in a new test booking call account here we have some test data over on the right-hand side this is where youamp;#39;re going to see your providers provider as you see right here and over here is just another name for cleaners booking koala uses providers because it kind of encompasses everything from employees to independent contractors they are a cleaning provider at the end of the day right here we have a little unassigned booking here this is called the unassigned folder and this is where if youamp;#39;re using