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hi there are you running out of space on your zenes account many zenes users face this problem which can lead to Performance issues and additional cost but donamp;#39;t worry weamp;#39;ve got a solution for you with our gdpr compliance app you can free up your storage space by deleting attachments in bulk hereamp;#39;s how first you need to create a list of tickets with attachments go to the settings page lists management select ticket lists at the top and click add new list now provide a name and click add condition to sort out tickets that have attachments we need to select the field has attachments and toggle on the button also you can add a time frame or any other criteria you need to finish click save then there are two options to run the anonymization or deletion process letamp;#39;s start with the first one anonymization removes only customer personal information and leaves the rest for business needs in the process preferences you can adjust which data to anonymize but atta