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A social media policy is an internal document that guides employee interactions on social media. With platforms like Facebook, Instagram, and Twitter increasingly shaping brand identity and customer engagement, businesses face both opportunities and risks. Inappropriate posts by employees can damage a company's reputation. Effective social media policies are essential for managing these risks and clarifying expectations. This video, presented by eFORMS— a comprehensive document database—will explore the components of a good social media policy. Be sure to watch until the end for a link to create and customize your own social media policy online.