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SHUTTER FLY USERS. FORTUNATELY FOR THESE DEVASTATED CUSTOMERS, THERE IS A HAPPY ENDING TO THE PHOTO FRENZY. SOME MEMORIES YOU WANT TO HOLD ON TO A LITTLE LONGER. Reporter: IT IS THE SITE THATS BEEN AROUND FOR NEARLY 25 YEARS. BUT THIS MORNING, SHUTTERFLY IS TRYING TO WIN BACK CUSTOMERS AFTER A RECENT CHANGE TO ITS FREE, UNLIMITED STORAGE MADE SOME USERS SHUTTER. I AM LIVID. LIKE BEYOND LIVID. Reporter: EARLIER THIS YEAR, SHUTTERFLY ANNOUNCED IT WOULD BE WIPING ACCOUNTS THAT HADNT MADE A PURCHASE IN THE PAST YEAR AND A HALF FROM ITS SERVERS, INCLUDING ALL OF THEIR STORED PHOTOS. IT FEELS LIKE A DEATH BECAUSE EVERYTHING IS ON THERE. Reporter: SHUTTERFLY SAYS IT REPEATEDLY E-MAILED CUSTOMERS ALERTING THEM TO THE DEADLINE. BUT SOME THAT LEANED ON THE PHOTO SITE FOR THE PAST TWO DECADES MISSED THE HEADS UP. SHE WAS TOLD THE DELETION PROCESS WAS COMPLETED. ITS JUST ALL GONE. AND EVERY TIME, YOU KNOW, AS THESE DAYS GO ON, I JUST REMEMBER LITTLE THINGS THAT ARE ON THER
