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okay hi welcome everybody welcome on in here to our user group webinar today my name is Jim Ill be leading our session here today Im coming to you live on a cold and snowy day here in Columbus Ohio and we will be talking for the next 20 minutes or so about marking folks inactive in the membership module both families and individuals and some of the things that you need to do to take care of that in the church windows membership module before we get into that a quick word about your GoToWebinar control panel that everybody should have on your screens out there there is a small red or orange button usually up in the upper left hand corner of that control panel that you can use to either minimize that screen to give you a little bit more room on your display to see what were talking about here today or you can maximize that to get access to the different features in that control panel most importantly probably is the little questions section there I will be unlikely to have time to ans