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In this video, Dr. Rishi Desai discusses three essential tips for conducting an effective patient history. He emphasizes that while the mechanics of taking a patient history—such as addressing the chief complaint, History of Present Illness (HPI), and gathering past medical, medication, allergies, family, social history, and review of systems—are straightforward, the key lies in execution. His first tip is to listen attentively and empathize with the patient. He highlights that patients seek human connection and compassion, not just answers to their questions, which can be provided by technology. The focus should be on building rapport and understanding their concerns genuinely.