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Claudia St. John from Affinity HR Group discusses the challenging topic of employee termination. She emphasizes the importance of handling it compassionately to ensure a successful outcome and minimize potential legal issues. St. John highlights that employees facing job loss experience a mourning period akin to losing a loved one, going through stages of grief such as denial, depression, anger, and acceptance. She notes that unexpected terminations can be particularly disruptive for employees, stressing the importance of clear communication to help them prepare for the change. Overall, the focus should be on empathy and understanding during this difficult process.