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In this tutorial, Mike explains how to set up read receipts and delivery receipts in Outlook email. These features are useful for tracking urgent emails and ensuring timely follow-ups. To enable them, users should compose a new message in Outlook. After entering the necessary details, they can access options by clicking on the three dots at the bottom of the screen. This process is similar for both the web and desktop versions of Outlook. By enabling read receipts, users will receive notifications when their emails are read, helping them manage their correspondence effectively and decide if follow-up emails are needed.