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Hi, Im Kai from Resume Genius and today were talking about customer service resumes. When Iwas applying for customer service jobs, writingmy resume was kind of stressful to be honest. I had just graduated, hadnt updated my resume in a long time, didnt know what format to use, and felt really rushed to get it all done. Buthey, today Ill be breaking down each step to make a resume for the customer service expertthat you are. Stick with me till the end and Ill even throw in a free ready-to-useresume template. Now lets get started! As a customer service rep you bridge the gapbetween customers and your company. Your daily tasks might involve: solving client questions explaining product information and managing different accounts For example, one day, you mightbe guiding an angry customer through the companys return process and another day youre explaining your refund policies to a confused Grandma over the phone and sometimes youre doing both of thoseon the same day. For