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lets take a look at claims grub problems when you create a claim we expect it to go into ready for submission but on some circumstances that claim may not be here and you will see claims in claims grub problem if I click on this what we have done is we have determined that youve created a claim for a patient and some data is missioning from the patients profile and we need you to fix that before the claim is sent otherwise we know that your claim will get rejected its minimum data and that has to be on a claim so when I take a look at this Im going to see it happens to be on scrub here and Im going to go to the right and click scrub what this is going to do is tell me we detected scrub problems and there is an error and it says the insurance address is missing or incomplete in box 7 now what I its going to ask me to do is resolve this so when I click this button its going to take me right to the patients insurance area where I can make sure that that address is entered in okay
