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guest satisfaction in the hospitality industry is extremely important happy hotel guests are likely to return and recommend your hotel in this video we are going to help you with top questions that you should consider when creating your establishment satisfaction survey for more tips and hospitality go to magnifyingclass.com and you will access all tips and tricks for successful hotel service you can coach your hotel staff in an easy and affordable way whichever survey method you choose make sure to include an area for guests to add their contact information and request permission to follow up regarding their feedback before we continue the only thing we ask you is to subscribe to our channel and by pressing the red button below and smash that like button well lets get back to our survey start the survey with questions regarding the guest first point of contact number one my reservation process was efficient and accurate give the guests options that are easy to complete and objective
