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In this training session, the speaker discusses how to manage gift cards and certificates in a photography business, addressing common questions and concerns. The tutorial begins with a presentation outlining the basics of gift cards and certificates, particularly their relevance during holiday seasons. The key point emphasized is that when customers purchase gift cards or certificates, it is considered income, even though the service will be provided later. The speaker invites participants to ask questions throughout the session to clarify any doubts related to handling these transactions effectively.