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this week alone weve signed up free soon to be four brand new facebook ad clients for our marketing agency the affluent agency now we need to onboard those clients so i figured what better time to go through our full onboarding process with you guys than right now lets get straight into it [Music] okay so what actually is onboarding well very simply its the process of taking a potential client that says yes to our service onto an actual full-time paying client that were providing a service to okay so we need to get contracts sent we need to take payment we need to gather all the information that we need in order to fulfill the service that we have sold this business on okay or this person right and this isnt just relevant for facebook ad agencies this is for any service-based business regardless of what service youre offering you will have to onboard clients if youre a videographer you still need to onboard somebody who said yes to yes i want to get you to create videos for us