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In this listening test, participants will hear various recordings and must answer related questions. Each recording will only be played once, and the test consists of four parts. After completing the test, there will be a ten-minute period to transfer answers to the answer sheet. The first part features a conversation between a train company representative and a woman discussing her journey for a customer satisfaction survey. The representative asks for the woman’s name, Sophie Bird, and inquires about her occupation, to which she replies that she is a journalist. Participants should listen carefully to answer questions one to six based on this dialogue.
